Elevate97 provides innovative solutions for brands through large format printing, environmental graphics, building signage and behind-the-scenes logistics and fulfillment.

We are looking for a tactical, creative, solution-driven Account Coordinator to facilitate the day-to-day client relationship. Focused on the brand experience, amplification of our brands within retail space. This individual will be leaning into specialization in store displays, window graphics, and more with our customers. Responsibilities include executing daily project orders, project set up, tracking and reporting.

What You Will Do

• Daily communication with clients responding to customer inquiries, complaints, inventory status, and status of orders in a prompt, courteous, and effective manner.
• Collaborate with the operations team to manage the execution of daily orders. 
• Perform Quality Control processes to identify, communicate and review the quality and integrity of projects. 
• Identify, track, monitor and communicate project-related issues, scope changes, variances and contingencies that may arise and facilitate amicable solutions with clients.

We Expect You

• Have experience in a business-to-business customer service role.
• Have passion for service excellence.
• Have considerable experience working in Microsoft Excel and/or similar tools.
• Have exceptional attention to detail, strong organization, and project management skills with the ability to work on multiple tasks simultaneously.
• Have strong problem solving and critical thinking skills.
• Enjoy the challenge to find solutions with a collaborative, cheerful outlook.
• Desire to become part of a culture of high Integrity, Creativity, Accountability, Relationships + Excellence.

What You Can Expect

We strive to be a choice employer. You can expect a competitive wage, quality benefits, opportunity for growth and a culture that supports a strong commitment to family, balance, and wellness.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what is listed here, please consider applying. We know that our differences often can bring about innovation, excellence, and meaningful work- therefore people from all backgrounds are encouraged to apply to our positions.

This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening or skills assessment.